The Director of Operations has full Profit and Loss responsibility for 40-50 restaurants. Directors of Operations have proven themselves as people developers with broad business perspectives.

Responsibilities include maintaining and building the level of sales and profit through the development of functional areas and operations management teams with a focus on operational excellence, customer satisfaction, and leadership development.

• Target Unit Action Plans
• Daily financial audit review
• Troubleshooting and financial exception management
• Store visits, unit inspections, tours
• Quality Assurance inspections

• Written and verbal feedback to district management and functional areas
  Involvement with all phases of management training
  • Level 1
  • Level 2
  • Level 3
  • Restaurant Manager interview

• Goal setting
• Management by objectives
• District Management business analysis presentation
• Budget review
• Succession Plan
• Management placement and promotion